# CraftMe > The app for trade businesses: quotes with an acceptance link, jobs with materials and post-calculation, daily reports, time tracking, progress and e-invoices (ZUGFeRD, XRechnung). Customers find you through real references – no lead fees, no commission. Services: All trades: electrical, plumbing, heating, roofing, painting, flooring, garden, cleaning, moving and more. CraftMe is a free mobile app for iOS and Android, available in 31 languages. Every page of this website exists in all languages under a language prefix, e.g. https://www.craftme.app/de/ or https://www.craftme.app/fr/. ## Apps - [Google Play](https://play.google.com/store/apps/details?id=qubin.de.craft) ## For AI assistants MCP server (Streamable HTTP, no sign-in): https://www.craftme.app/mcp – tools search_studios, get_studio, find_free_slots and prepare_booking. Assistants can find studios, read services and prices and see free times. prepare_booking never books by itself: it returns a link for the user, they confirm on the web booking page. ## Features - [Find work you love – and the people who made it](https://www.craftme.app/features/discover/): Browse real projects from your area, compare services and prices and book a consultation or site visit with the craftsperson around the corner. - [From idea to appointment](https://www.craftme.app/features/booking/): CraftMe goes the whole way with you: find a project you like, the business that builds it, and book a site visit when it suits you – no endless phone calls and no quotes that never arrive. - [Imagine it. See it in your own home.](https://www.craftme.app/features/ai-design/): Not sure what you want? Describe your dream kitchen, bathroom or terrace and CraftMe’s AI creates ideas in seconds – or upload a photo of your room and see the idea in your own space. - [Genuine reviews from real appointments](https://www.craftme.app/features/reviews/): Only clients with a booked appointment can leave a review: stars, tags and a comment, shown on the profile, on the map and on the web. Pros reply publicly – free in the CraftMe app. - [Fill your calendar without paying for leads](https://www.craftme.app/features/for-pros/): CraftMe gives you everything you need to get booked – and to be found by new customers in your area. Booking is free for craftspeople: no lead fees, no commission, no contract. - [Appointments at your client's place – travel time included](https://www.craftme.app/features/on-site/): Offer appointments at your clients' address: CraftMe calculates the driving time with Google Maps, blocks it before and after the appointment and only shows times you can really make. Free in every plan. - [Fewer no-shows, a fuller calendar](https://www.craftme.app/features/reminders/): Automatic appointment reminders, rebooking reminders per service, a waitlist for fully booked days and recurring appointments – fewer no-shows and a fuller calendar with the CraftMe app. - [Client records and forms in one place](https://www.craftme.app/features/client-records/): Client records with custom fields, notes and photos per appointment, plus digital forms and consent forms for the services that need them – with a signature if you want, as a PDF in the CraftMe app. - [Get paid before your customers arrive](https://www.craftme.app/features/invoices/): Take deposits by card when customers book, issue invoices in one tap, send them as PDF by email and handle cancellations correctly – right in the CraftMe app. - [Ready for your tax return in one tap](https://www.craftme.app/features/tax-export/): All invoices of a month, quarter or year as one ZIP file: tax report as PDF, invoice list as CSV and Excel, all invoice PDFs and a DATEV posting batch – right in the CraftMe app. - [Gift vouchers that sell themselves](https://www.craftme.app/features/vouchers/): Sell gift vouchers on your profile with payment via Stripe and a PDF by e-mail, issue vouchers in the studio and redeem them with the remaining balance – right in the CraftMe app. - [Time tracking for your whole team](https://www.craftme.app/features/time-tracking/): Clock in and out with breaks, turn appointments into working time, approve your team's hours and export monthly timesheets as PDF and CSV – right in the CraftMe app. - [Your team and your numbers in one app](https://www.craftme.app/features/team/): Invite professionals to your group, assign services to employees, let clients choose who they book with and follow revenue, appointments and customers – right in the CraftMe app. - [Plan your team’s week – and decide who sees what](https://www.craftme.app/features/team-board/): See your team’s week with appointments and absences, move appointments by drag & drop and give everyone a role such as foreman, accounting or management – in the CraftMe app. - [E-invoices and reminders without extra software](https://www.craftme.app/features/e-invoicing/): Every invoice as a ZUGFeRD/Factur-X e-invoice, XRechnung for public authorities, due dates from your payment terms and payment reminders in three stages by email – in the CraftMe app. - [Quotes your customers accept online](https://www.craftme.app/features/quotes/): Write quotes with items, units and optional extras, send them as a link and PDF, let customers accept online with a signature and turn them into an invoice with one tap – in the CraftMe app. - [Every job in one place – from quote to final invoice](https://www.craftme.app/features/jobs/): Keep every job in one place in the CraftMe app: materials, appointments, quotes, progress and final invoices, photos, daily reports and the post-calculation. - [Every building you look after – with units, jobs and costs](https://www.craftme.app/features/properties/): Manage the buildings you look after in the CraftMe app: units and tenants, jobs per flat, damage reports, photos and plans, and the costs per year. - [Everything the team needs to know – in folders instead of chat groups](https://www.craftme.app/features/memos/): Announcements, a team folder and your own folders with rights: memos with photos, voice notes, location and comments, also on jobs and properties – in the CraftMe app. - [Your team’s hours to the payroll office in one go](https://www.craftme.app/features/payroll/): Approved hours and absences of your team per month as DATEV LODAS, DATEV Lohn und Gehalt or CSV file, with bad weather days and a control PDF – in the CraftMe app. - [Your work as a reference, confirmed by your workplace](https://www.craftme.app/features/projects/): Post your work as projects with role, workplace and techniques, let your workplace confirm them and share them as a link – free in the CraftMe app. - [Stories and posts in seconds](https://www.craftme.app/features/social-templates/): Create Instagram stories and posts from your profile, your designs, your reviews and this week's free slots – with your name and booking link, in the CraftMe app. ## Frequently asked questions ### What do reviews cost? Nothing. Leaving, reading and answering reviews is free for everyone – no subscription needed. ([more](https://www.craftme.app/features/reviews/#faq)) ### Who can leave a review? Only the client of a booking made in CraftMe, after the confirmed appointment has ended and for up to 90 days. There is one review per booking; you can change or delete it later. ([more](https://www.craftme.app/features/reviews/#faq)) ### What is shown publicly? Your first name and the initial of your last name, your profile picture, the stars, tags, your comment, the service and the date. Your full name and contact details are not shown. ([more](https://www.craftme.app/features/reviews/#faq)) ### What happens to unfair reviews? Anyone can report a review and give a reason. After several reports it is hidden until our team has checked it. Pros cannot delete reviews themselves, but they can reply publicly. ([more](https://www.craftme.app/features/reviews/#faq)) ### What does the booking system cost? Nothing. Online booking, time slots, manual appointments and client management are free for professionals – with no commission and no booking fees. You only pay for extras such as AI design, a team with several members or invoices. ([more](https://www.craftme.app/features/for-pros/#faq)) ### Can clients book without the app? Yes. Your profile is also a web page with a button for online booking. Clients choose a service and a free time in the browser and sign in with Google or email. ([more](https://www.craftme.app/features/for-pros/#faq)) ### Can I manage a team? Yes. Switch on the group in the app, invite other professionals and assign services to them. Clients then choose who they book with. Teams need the group subscription. ([more](https://www.craftme.app/features/for-pros/#faq)) ### Can I offer appointments at the client's place? Yes. Offer home visits in addition to appointments at your place. CraftMe calculates the travel time to the client's address automatically. ([more](https://www.craftme.app/features/for-pros/#faq)) ### What does it cost? On-site appointments and the travel time calculation are included in every plan, including the free one. There is no fee per booking or per route. ([more](https://www.craftme.app/features/on-site/#faq)) ### How is the travel time calculated? CraftMe asks Google Maps for the driving time by car from your studio address to your client's address, without live traffic. In the calendar, the time is rounded up to the next quarter hour and reserved before and after the appointment. ([more](https://www.craftme.app/features/on-site/#faq)) ### What if the address is too far away? If the driving time is longer than the maximum you set, the booking shows the calculated travel time and your limit. Your client can still book the appointment at your studio. ([more](https://www.craftme.app/features/on-site/#faq)) ### Does it also work for bookings in the browser? Yes. Clients who book through your booking link in the browser can also choose “At my place”. The travel time is calculated in the same way when you add an appointment manually or from the chat. ([more](https://www.craftme.app/features/on-site/#faq)) ### What does it cost? Appointment reminders are included for every studio. Rebooking reminders, the waitlist and series appointments are part of the CraftMe Pro subscription. ([more](https://www.craftme.app/features/reminders/#faq)) ### What if a customer has push notifications switched off? Appointment reminders are then sent by e-mail, provided the customer has an e-mail address in their account. ([more](https://www.craftme.app/features/reminders/#faq)) ### Can customers turn the reminders off? Yes. Customers can switch off rebooking reminders in their settings. As a studio you decide in the booking settings whether appointment reminders and the waitlist are active. ([more](https://www.craftme.app/features/reminders/#faq)) ### Who gets a slot that becomes free? All customers on the waitlist whose days and time of day match get a push at the same time. The appointment goes to whoever books first – just like a normal booking. ([more](https://www.craftme.app/features/reminders/#faq)) ### What does it cost? The client record with fields and notes is included for every studio. Photos per appointment and forms are part of the CraftMe Pro subscription. ([more](https://www.craftme.app/features/client-records/#faq)) ### Who can see the data? Only your studio. Records, notes and photos are not shown in your profile or to other users. ([more](https://www.craftme.app/features/client-records/#faq)) ### May I store health data such as allergies? Store health data only with your customer's consent – the app reminds you of this in the record. A consent form with a signature helps you document it. ([more](https://www.craftme.app/features/client-records/#faq)) ### Are the templates legally binding? The templates are examples, not legal advice. Check the texts for your country and adapt them before you use them. ([more](https://www.craftme.app/features/client-records/#faq)) ### What does it cost? Invoices and online deposits are included in the CraftMe Pro subscription. CraftMe takes no commission on payments; only Stripe's usual fees apply. ([more](https://www.craftme.app/features/invoices/#faq)) ### Where does the money go? Deposits are paid directly into your own Stripe account. You see all payments in your Stripe dashboard, which you can open from the app. ([more](https://www.craftme.app/features/invoices/#faq)) ### What happens when a customer cancels? If the customer cancels before your free cancellation period ends, the deposit is refunded automatically. If they cancel later, you keep it. If you cancel or decline the booking, the customer always gets the money back. ([more](https://www.craftme.app/features/invoices/#faq)) ### Can I change an invoice afterwards? Issued invoices can no longer be changed. To correct one, cancel it – CraftMe creates a cancellation invoice with its own number – and issue a new invoice. ([more](https://www.craftme.app/features/invoices/#faq)) ### What does the tax export cost? The tax export is included in the CraftMe Pro subscription, together with invoices and online deposits. ([more](https://www.craftme.app/features/tax-export/#faq)) ### Is the export tax advice? No. The export collects your invoice data in a clear form. Please check it before you file it or pass it on. ([more](https://www.craftme.app/features/tax-export/#faq)) ### Do I need DATEV? No. The tax report, the CSV and Excel lists and the PDFs work with any tax advisor or bookkeeping software. The DATEV posting batch is an extra for tax advisors who use DATEV. ([more](https://www.craftme.app/features/tax-export/#faq)) ### Is there a limit? If a period contains too many invoices for one export, CraftMe asks you to choose a shorter period – for example a quarter instead of the whole year. ([more](https://www.craftme.app/features/tax-export/#faq)) ### What does it cost? Gift vouchers are part of the CraftMe Pro subscription. For online sales, the usual Stripe fees apply. ([more](https://www.craftme.app/features/vouchers/#faq)) ### Do I need online payments for this? Only for selling vouchers on your profile – then online payments with Stripe must be set up. You can issue and redeem vouchers in the studio without it. ([more](https://www.craftme.app/features/vouchers/#faq)) ### How long is a voucher valid? By default until the end of the third year after purchase. The validity date is printed on every voucher. ([more](https://www.craftme.app/features/vouchers/#faq)) ### How are vouchers handled for tax purposes? CraftMe records the redeemed amount on the invoice and shows vouchers separately in the tax report. Rules differ from country to country – ask your tax adviser if you are unsure. ([more](https://www.craftme.app/features/vouchers/#faq)) ### What does time tracking cost? Time tracking is included in the CraftMe Pro subscription. Members of a group use it through the group's subscription – no extra cost per employee. ([more](https://www.craftme.app/features/time-tracking/#faq)) ### Is my location tracked? No. CraftMe only stores the times you clock or enter – no GPS, no location history. ([more](https://www.craftme.app/features/time-tracking/#faq)) ### What if someone forgets to clock out? After 10 hours CraftMe sends a reminder. Entries can be corrected until they are approved; after that only the group can correct them, with a reason. ([more](https://www.craftme.app/features/time-tracking/#faq)) ### Does it help with the duty to record working hours? CraftMe records start, end and breaks for every day, keeps corrections traceable and exports everything as PDF and CSV. The working time hints follow the rules of your country but are not legal advice. ([more](https://www.craftme.app/features/time-tracking/#faq)) ### What does it cost? Working as a team needs the group subscription – you will find it under pricing. Insights are available without an extra subscription. ([more](https://www.craftme.app/features/team/#faq)) ### What happens when I invite someone? The invited professional gets the invitation in the app and accepts it. Then they appear in your group as approved and you can assign services to them. ([more](https://www.craftme.app/features/team/#faq)) ### Can my team track their working time? Yes. With time tracking, members clock in and out, and the group approves the hours and exports timesheets as PDF and CSV. ([more](https://www.craftme.app/features/team/#faq)) ### Can I remove someone from the group? Yes. In the employee list you can remove a member at any time using the menu next to their name. ([more](https://www.craftme.app/features/team/#faq)) ### What does it cost? The team board and roles are part of the CraftMe group subscription for teams. ([more](https://www.craftme.app/features/team-board/#faq)) ### Who can move appointments? The owner of the group and team members with the role management. Before the move, CraftMe shows the new time and checks that the person offers the service and is free. ([more](https://www.craftme.app/features/team-board/#faq)) ### Does my customer notice the change? Yes. When an appointment is moved, CraftMe notifies your customer about the new day, time or person. ([more](https://www.craftme.app/features/team-board/#faq)) ### Can I change a role later? Yes, at any time in the team list via the menu of the person. The new rights apply immediately. ([more](https://www.craftme.app/features/team-board/#faq)) ### What does it cost? E-invoices, XRechnung and payment reminders are included in the CraftMe Pro subscription. ([more](https://www.craftme.app/features/e-invoicing/#faq)) ### Do my customers get reminders automatically? No. CraftMe only notifies you when an invoice is overdue. You decide whether and when a reminder goes out. ([more](https://www.craftme.app/features/e-invoicing/#faq)) ### Does this meet the e-invoicing requirements? CraftMe creates invoices in the ZUGFeRD / Factur-X format (EN 16931) and XRechnung files for public clients. Which format you need depends on your country and your customers – this is not legal advice. ([more](https://www.craftme.app/features/e-invoicing/#faq)) ### What do I need for an XRechnung? The Leitweg-ID (buyer reference) of the public client, your email and phone number in the business profile, and the customer’s email and postal address on the invoice. ([more](https://www.craftme.app/features/e-invoicing/#faq)) ### What do quotes cost? Quotes are included in the CraftMe Pro subscription. There are no extra fees per quote. ([more](https://www.craftme.app/features/quotes/#faq)) ### Does my customer need the app? No. Your customer opens the quote via a link in any browser, accepts it with a signature or declines it. The PDF is attached to the email. ([more](https://www.craftme.app/features/quotes/#faq)) ### Can I change a quote after sending it? An issued quote has a number and stays unchanged, so both sides know what was offered. Drafts can be edited at any time; if something changes, withdraw the quote and issue a new one. ([more](https://www.craftme.app/features/quotes/#faq)) ### What happens when the quote expires? Every quote has a validity date. After that date it is marked as expired and can no longer be accepted via the link. ([more](https://www.craftme.app/features/quotes/#faq)) ### What does it cost? Jobs are part of CraftMe Pro. ([more](https://www.craftme.app/features/jobs/#faq)) ### Can I turn a quote into a job? Yes. Open an accepted quote and tap “Create job” – customer, address and title are taken over, and the quote stays linked to the job. Quotes and appointments stay when you delete a job. ([more](https://www.craftme.app/features/jobs/#faq)) ### Where do photos and plans go? Each job has folders for before, during and after, plus one for plans and documents. You can take photos, pick them from the gallery or add PDFs up to 20 MB. ([more](https://www.craftme.app/features/jobs/#faq)) ### Do daily reports count as working time? If you want: handed-in reports create time entries. If your team uses the time clock, you can turn this off – people who have already clocked in are not booked twice. ([more](https://www.craftme.app/features/jobs/#faq)) ### What does it cost? Properties are part of CraftMe Pro. ([more](https://www.craftme.app/features/properties/#faq)) ### Where do I set the internal hourly rate? In your business profile. CraftMe uses it for the costs per year of each property and for internal jobs. ([more](https://www.craftme.app/features/properties/#faq)) ### Can I invoice jobs at a property? Yes. Only jobs marked as internal stay without an invoice – for example for buildings you own or manage yourself. All other jobs can be invoiced as usual. ([more](https://www.craftme.app/features/properties/#faq)) ### Can I delete a property? As long as it has no jobs. A property with jobs moves to the archive instead and can be restored from there at any time. ([more](https://www.craftme.app/features/properties/#faq)) ### What does it cost? Folders and memos are included in CraftMe Pro – for your own notes, photos and voice notes on jobs. The group subscription adds announcements, the team folder and rights per folder. ([more](https://www.craftme.app/features/memos/#faq)) ### Who gets a push? For announcements, the whole team. For other memos, only the people you choose under “Notify people” – and only if they may read the folder. ([more](https://www.craftme.app/features/memos/#faq)) ### How much storage is there? Photos and voice notes count towards the storage of your business. CraftMe shows in the folders how much is used. ([more](https://www.craftme.app/features/memos/#faq)) ### Can team members see properties? Memos on properties are written by the owner and the management, and accounting can read them. Employees see the memos of the folders and jobs they belong to. ([more](https://www.craftme.app/features/memos/#faq)) ### What does it cost? The payroll export is part of the CraftMe group subscription for teams. ([more](https://www.craftme.app/features/payroll/#faq)) ### Does CraftMe calculate the pay? No. CraftMe exports hours and absences. Pay, taxes and contributions are calculated by your payroll program or your tax consultant. ([more](https://www.craftme.app/features/payroll/#faq)) ### Who can create the export? The owner of the group and team members with the role accounting or management. ([more](https://www.craftme.app/features/payroll/#faq)) ### Are public holidays taken into account? Not yet. The target hours are the weekly hours divided by five per weekday, without public holidays. Check the first export with a test import in your payroll program. ([more](https://www.craftme.app/features/payroll/#faq)) ### What does it cost? Nothing. Posting projects and confirming them is free for everyone. ([more](https://www.craftme.app/features/projects/#faq)) ### Who can confirm a project? Only the business you link as your workplace, and only if it has a business account in CraftMe. If you type the name instead, the project is shown without confirmation. ([more](https://www.craftme.app/features/projects/#faq)) ### What happens if I delete a project? It disappears from your profile and from the business’s “Work by our team”. The business can also withdraw its confirmation at any time. ([more](https://www.craftme.app/features/projects/#faq)) ### What does the business see, and how precise is the location? The business sees the image, the description, your name and your profile photo. For projects, the location is only saved approximately, to about one kilometre. ([more](https://www.craftme.app/features/projects/#faq)) ### What does it cost? Social templates are included for every studio – no subscription needed. ([more](https://www.craftme.app/features/social-templates/#faq)) ### Which apps can I share to? To every app that accepts images on your phone, such as Instagram, WhatsApp, Facebook or TikTok – or you save the image. ([more](https://www.craftme.app/features/social-templates/#faq)) ### Where does the content come from? From your CraftMe profile: your profile photo, your posts, your reviews and the free slots in your calendar. You don't need to type anything. ([more](https://www.craftme.app/features/social-templates/#faq)) ### Where does the booking link lead? To your profile on the CraftMe website, where customers can see your services and book an appointment. ([more](https://www.craftme.app/features/social-templates/#faq)) ## More - [Home](https://www.craftme.app/) - [Privacy policy](https://www.craftme.app/privacy.html) - [Terms](https://www.craftme.app/terms.html) - [Find professionals](https://www.craftme.app/pros/) - [Ideas](https://www.craftme.app/ideas/) - [Sitemap](https://www.craftme.app/sitemap.xml)